what size should i choose?
Please follow the size chart below to find your size. All sizes are American and measurements are in inches. If you would like a personalized size recommendation, please email us at firstname.lastname@example.org with your bust, waist, hip, shoulder width, and height measurements as well as your desired styles.
how should i clean my unstainable shirt?
Elizabeth & Clarke’s Unstainable™ shirts are machine-washable and dryer-safe, which means no more expensive and inconvenient trips to the dry cleaner. And even with regular washing, your shirts will remain Unstainable™ for the life of the fabric.
what is your return policy?
We offer free return & exchange shipping within the United States. To begin the return process, please email us at email@example.com to request a refund or exchange. All items must be unworn and in the original packaging in order to be eligible for return. Any items sent to us without the original packaging or that have been worn will be sent back to you at your expense. If your items meet the return requirements and you are shipping from within the United States, we will reply to your email with a prepaid return label. Affix the label to your box, enclose the shirts you would like to return, and drop-off at any post office or leave with your mail carrier. If you are shipping from outside of the United States, we will respond with a return shipping address only. We do not cover the return shipping cost for international orders. When your items arrive at Elizabeth & Clarke, we will inspect them and either process your exchange or issue a full refund for the cost of your items back to your original payment method. For international exchange requests, we will charge your card on file an additional $15 (for orders shipping to Canada) or $25 (for orders shipping to countries outside of the US or Canada) to cover the cost of shipping.
will the unstAinable shirt repel sweat?
Yes! The Unstainable Shirts repel sweat -- it evaporates before touching the fibers. So, no more horrible yellow stains!
will you ever expand to menswear?
We have no plans to go into menswear now or in the future -- it's really an entirely different business. However, we can recommend some of our friends who make excellent menswear at great prices. Try blanklabel.com, propercloth.com, or even Brooks Brothers -- they have some great tech-forward clothing.
how long will the unstainable finish last?
The Unstainable finish will last for the life of the garment, if cared for properly. The life of an Unstainable garment depends on a number of factors and how they interrelate. This includes: the fabric type, weave, and weight, how often you wear it, how often you wash it, how often you iron it, the climate and humidity of where you live, and where the shirt is stored. For example, if you order The Liz Lemon, which is a lightweight knit, wear it and wash it three times per week, and live in a hot and humid climate, it may last about 1-2 years. Alternatively, if you order The Parker, which is a woven material, wear it once per week, wash it every other week, live in a cool and dry climate and take good care of it, it could last up to 10 years.
when will my unstainable shirts arrive?
Please check the banner at the top of the page for the next delivery date for new orders.
do you ship internationally?
Yes! We ship everywhere the US Postal Service does: to over 200 countries worldwide. All domestic shipping within the United States (both outbound and return) is free. There is a $15 surcharge for shipping to Canada and a $25 surcharge for shipping to any other country outside of the US or Canada. Please note, all duties and taxes are the responsibility of the end consumer and we assume no liability in this area. Check with your accountant or local tax authority to understand what you may owe in duties and taxes.
is my credit card information safe?
Your personal online security is important to us. We use Stripe, a secure online payment gateway that encrypts your card details, stores, and safely transmits your personal and credit card information. All orders are processed through our secure checkout system. Additionally, for your safety and protection, we will confirm that the billing zip code you provide matches the address on file with your credit card company. In addition, to ensure that your shopping experience is safe, simple and secure, Elizabeth & Clarke uses secure socket layer (SSL) technology. This encrypts and protects the data you send to us over the internet. If SSL is enabled then you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (url) field at the top of the browser you will see it begin with 'https:' instead of the normal 'http:'. This means that you are in secure mode.